Every American Caddy Vac is a custom build because every customer has specific needs in their business. While every customer loves the durability and reliability of American Caddy Vac, they also have specific features that are important to them in their day by day work. Here’s a few comments from people who use American Caddy Vac every day.
MJ Palazzolo with one of his 10 active American Caddy Vacs
Mike “MJ” Palazzolo, President and CEO
Safety King Air Ducts Cleaning
Utica, Michigan
“Much of what makes Caddy Vac so great isn’t just new or novel concepts… a lot of the features on their trucks aren’t new ideas… American Caddy Vac has just perfected the execution. So for example, the concept of a PTO driven vacuum, that’s been around for a long time… but the gearing was too small and the bodies weren’t put together the right way so they broke frequently and they rusted out after just a couple of years… What American Caddy Vac is doing is the same ideas, they have just perfected the execution. So the truck is a lot more durable, it’s a self-contained unit, it has everything we need on it, it’s a fantastic billboard when it’s on the road or on a job site. Those are some of the things that we like best about it. And TONS of power!”
Eric Farrell, Operations Manager
Stanley Steemer
Delmar, Delaware
Eric has two favorite features on his American Caddy Vacs. First, the (optional) Quincy 370 compressor allows him to run two different crews at the same time. That extra power really makes a difference on commercial jobs. The other favorite feature is storage. Eric says, “Because for us, we service three different states so at any time we may be as much as an hour and a half away from the shop, so we need to be able to carry everything we may possibly need on the truck. And it’s not cluttered, everything has it’s place and there’s plenty of space for it.”
Above All Duct Cleaning Services
Edmonton, Alberta
“The looks… it just flows. I love the way these trucks look. They really make an impression.” The owners have their charicature on the side of each of their trucks, so you know that image and branding are important to them.
Coit Services
Fort Mill, South Carolina
Tony Patania purchases all of his tools from American Caddy Vac, even tools he’s using in his other trucks! “All my stuff comes from Caddy Vac. I get all my rods and sticks and air blowers, whips, hoses, everything. They’re very high quality and Mac’s crew is very quick and first class.”
HVAC Power Vac Duct Cleaning
Kalispel, Montana
“My latest truck I purchased I did something that I should have done from the beginning… I got the electric hose reel and boy is that nice to work with!”
Paul Welhouse, President and Owner
Well-House Air Duct Cleaning
Oneida, Wisconsin
Paul says, “There are specialty tools in our industry and everyone needs them, but I regularly buy tools from American Caddy Vac. I buy my work material from American Caddy Vac because I can easily make replacements because they make tools that can be repaired! They hold up well, but these tools get used heavily every day and its nice to be able to just replace what wears out. Calling with any need, it’s always a good experience. They’re always very organized, they always get back to you when they say they will, whether it’s ordering a new truck or ordering tools. I don’t waste a bunch of time on the phone… it’s a great experience.”
Dave and Colleen Weltz, Owners,
Dick’s Vacuum Service
Bismarck, North Dakota
Their first American Caddy Vac has the automatic bag door, which is one of their favorite features, so they included that option on their new Caddy Vac as well. Dave says having options is critical to his business: “We really like the fact that American Caddy Vac offers so many options and we try to load up on them. I had a rep from another company come by to try to sell me a rig, but it wasn’t customizable so I showed him the door. We need to be able to get the features that work for our business and American Caddy Vac offers that. But the main feature that really stands out to us is that these trucks work and work and work. They hardly ever need anything repaired! Our 2012 has had one hinge break in the last 7 years, and I don’t think we’ve had anything else break!”
Daniel Busby, Operations Manager
Willard Power Vac, Inc.
Portland, Oregon
“A big plus with American Caddy Vac is the customer service. We haven’t had a lot of problems, but when I had a couple of small things come up, I called Mac or Jeff there and they help us out, just… instantly! Call response is great, they know who I am, so it’s always great service. I’ve only bought the one truck from them and I know there’s guys out there who have bought 10 trucks from them. But I feel like I get the same attention and they give to those guys… that’s just the kind of guy Mac is. It’s great to work with them.”
VacMan Air Duct Cleaning
Granger, Indiana
Matt’s favorite feature on his latest American Caddy Vac is the optional Quincy 370 Compressor. “My first Caddy Vac had the standard Quincy 340, but this time I went with the 370 and at certain times it really helps me. I can have three guys working at the same time instead of just two and at times that can make a huge difference in efficiency and productivity. You never want to sacrifice quality for speed, so it’s great to have that extra capacity so you can give the customer speed and quality. It’s always great to have more power.”
